Question-answer
1. Why are crockery made of birch and willow?
Birch is strong and durable wood. Due to its texture and properties has a higher density than pine or spruce. Also has no a foreign odor or resin such as pine.
White Willow is a light tree (2 times lighter than birch), has no pronounced smell. Such a tree is considered noble with a pure texture (without knots) and has useful properties.
2. Why is birch astau so heavy?
In the manufacture of astau used usually the lower part of the trunk of the tree (camelina) because it has a dense structure. Astau from the top of the cut is light in weight. For fans astau easier (light in weight), we use willow. Each type of wood has its own weight and properties. We picked the best option.
3. Why does astau have an internal Board?
Astau with the inner side is quite wide, which can cause further curvature of the crockery’s. The inner side takes on the load and serves as a kind of fastening, which does not allow the dish to be loosened (damaged).
4. If astau has a lot of knots, what will happen to him?
As you know, a tree without branches does not happen, and knots are the beginning of branches. There are 3 types of knots:
a) Drop-down. In this case, it is carefully sealed and poured with a special durable composition.
b) Natural. It is safe and will never fall out, often even serves as a decoration.
c) Small nascent-safe, not to be considered a knot.
5. If astau is visible core or texture, does it affect quality?
The quality does not affect, from this tree is not less dense or high quality. Texture is a natural pattern that adorns and gives an unusual appearance to the product. There are products that are valuable because of its texture-for example, Apple trees or elm.
6. Why do you have such small discounts?
Discounts we really are not big, there are 3 most important reasons:
1. All «Black» products are copyrighted and developed exclusively by our company.
2. Products are cut by hand, called “Hand Made”, which does not reduce the cost and produce products in large quantities. Each product is unique in nature.
3. All products are made of natural wood, and this in itself cannot be cheap. Wood is a natural environmentally friendly material that not everyone can afford. After all, you agree, for example, furniture made of natural wood is used only by wealthy people? Buying our products, you emphasize your individuality, opulence and good taste.
7. Why can’t pour hot in a kese?
The kese is made of a thinner wood and after you pour boiling water, the wood can bend or crack. Our KESE are mainly designed for kymyz, shubat, ayran or other cold drinks.
8. The suitability of painted crockery for practical use?
Yes. Despite its beauty and seemingly decorative appearance, it is quite suitable for use. Inside the dishes are treated with special food varnishes, this varnish is allowed for use with food and entered in the register of the Republic of Kazakhstan.
9. What cracked astau even if not a knot?
This happens, but very rarely. Sometimes the tree is not predictable. You need to understand that it is a natural and living material. Maybe astau was a little dry, or there were temperature changes. Maybe you haven’t processed enough oil. On our website you can download a memo with the rules that will help to preserve the original appearance of the product for many years.
10. Why don’t you take orders for wooden batten and other wooden products?
This is absolutely not our profile. Molded products are not made individually; they are produced on special equipment in carpentry workshops. In all cities there are such carpenters who are happy to fulfill your order.
11. Why don’t you make furniture?
We have made furniture before and in the salon you can see our samples. Now we have another direction, and we want to develop and revive national traditions. If you wish, we can make for you national furniture: chests, tables, kebezhe, asadal, etc.
12. What kind of wood is the dombra?
Dombra is made by special technology. This is a very laborious process, in which even a small deviation from the technology will lead to poor sound of the instrument. For better sound transmission, the front part is made of spruce, the back wall of beech or oak, a neck of cedar or pine. In our company there are 2 masters who received secrets of production of a dombra by inheritance.
13. Why we don’t do tegesh without the iron Cup?
Iron bowl allows you to save tegesh for long time use, to prevent the contact of wood and water. Thanks to the removable bowl, tegesh can be poured cold and hot drinks and to use the dishes for a long time feast. In order to wash tegesh, you need to pull the bowl and wash the crockery with normal detergent.
The bowl is made of Indian steel by special order in Moscow. There is a quality certificate confirming the safety of contact with food.
14. What is the difference in prices for branches?
In the branches of Astana and Almaty prices are fixed and do not differ from the head office in Kokshetau. Price list can be downloaded from our website.
15. Why so long to fulfill the orders?
Execution of the order, it is quite a long creative process. Given that we always have an average of 15-17 orders in our work, it takes time. In addition, the technological process must be observed. The time required for drying of material, processing, lacquering and meticulous work of our masters.